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Blog posts tagged
"Support"

Lidia Luna Puerta
10 February 2025

How your feedback shapes the way we support open source software

Ubuntu Ubuntu tech blog

Over the past year, we’ve been busy gathering  your feedback on the redesign of our support portal. We want to make sure the portal meets your evolving needs, and delivers the best possible support experience for your open source software. Your insights drive us forward, and this year, we’ll focus on incorporating your valuable feedback w ...

Lech Sandecki
23 October 2024

6 facts for CentOS users who are holding on

Cloud and server Ubuntu tech blog

Considering migrating to Ubuntu from other Linux platforms, such as CentOS? Find six useful facts to get started! ...

Kris Sharma
17 October 2024

Why is Ubuntu Linux the leading choice to replace CentOS for financial services?

Financial Services Ubuntu tech blog

Financial services are powered by technology. The customer experience is increasingly driven by data, with tailoring of products and services to reflect individual behaviors and preferences. All of this rests on a foundation of secure, stable technology that can support agility and flexibility to adapt to customer needs, whilst at the sam ...

Canonical
25 March 2024

Canonical expands Long Term Support to 12 years starting with Ubuntu 14.04 LTS

Ubuntu Ubuntu tech blog

Today, Canonical announced the general availability of the Legacy add-on for Ubuntu Pro, which expands security and support coverage for Ubuntu LTS releases to 12 years. The add-on will be available for Ubuntu 14.04 LTS onwards.  Long term supported Ubuntu releases get five years of standard security maintenance on the main Ubuntu reposit ...

Ilenia Zara
11 December 2023

Introducing Canonical’s new open source support portal

Ubuntu Ubuntu tech blog

A streamlined gateway for open source support Amplifying the global impact of open source is at the heart of Canonical’s mission. Support is a crucial part of this exciting journey, especially when it comes to helping enterprises, institutions and communities around the world solve real-world problems through their IT infrastructure and a ...

Lech Sandecki
26 October 2023

Running OpenSSL 1.1.1 after EOL? Stay secure with Ubuntu Pro.

Ubuntu Ubuntu tech blog

A few months ago, the OpenSSL Project announced the end of life of OpenSSL 1.1.1. It is used by thousands of software components included in Ubuntu 18.04 LTS and Ubuntu 20.04 LTS, with many organisations relying on version 1.1.1. Rest assured that the Ubuntu security team will continue to maintain important security fixes in OpenSSL ...

Ilenia Zara
14 August 2023

How to ensure business continuity with IT infrastructure support

Ubuntu Ubuntu tech blog

Picture this: you’re on a dream vacation with your family on a serene tropical island. The weather is perfect, the sea is mesmerising, and you’re ready to enjoy a relaxing day at the beach. Just as you’re about to unwind, your phone rings: it’s your manager calling to inform you that your IT infrastructure is ...

Ilenia Zara
16 June 2023

Security maintenance vs support: what’s the difference?

Security Ubuntu tech blog

One of the most frequent questions we get during conversations with our customers is “What’s the difference between security maintenance and support?” The word “support” has a wide range of meanings and can be interpreted in different ways depending on where it is used. Especially in the open source landscape, the terms “security maintena ...

Lech Sandecki
19 February 2023

Cloud computing security and compliance with Ubuntu Pro

Security Ubuntu tech blog

Cloud computing security coverage for the operating system and the entire collection of software packages for 10 years with Ubuntu. ...

Canonical
23 June 2021

Canonical launches Blender LTS support

Canonical announcements Ubuntu tech blog

SMEs and studios can put the world’s most popular 3D creation software into production with Canonical enterprise-grade support. ...

Canonical
8 April 2021

Kubernetes 1.21 available from Canonical

Cloud and server Ubuntu tech blog

Today, Canonical announces full enterprise support for Kubernetes 1.21, from cloud to edge. Canonical Kubernetes support covers MicroK8s, Charmed Kubernetes and kubeadm. Starting with 1.21, moving forward Canonical commits to supporting N-2 releases as well as providing extended security maintenance (ESM) and patching for N-4 releases in ...

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